Privacy policy

PRIVACY POLICY

This privacy policy explains how your personal information is collected, used, and shared when you visit FreedConn France.com (hereinafter "the Site") or place an order there.

PERSONAL DATA COLLECTED

When you browse the Site, certain information is automatically collected, including:

Your browser type, IP address, and time zone.

Certain cookies installed on your device.

The pages visited, the products viewed, and the search terms that led you to our Site.

Your interaction with the Site.

We refer to this information as "Device Information".

COLLECTION METHODS

Cookies: These files store information essential to your browsing.

Examples

_session_id: unique identifier used to store information about your session.

cart: stores the items placed in your cart.

Log files: These record certain actions taken on the Site, such as IP address, internet service provider, and browser type.

Tags and pixels: technologies used to track how visitors interact with the Site.

When an order is placed, we also collect personal information including:

First and last name

Billing and shipping address

Email address and phone number

This data is referred to as "Order Information".

When we refer to Personal Information, this includes Device Information and Order Information.

USE OF PERSONAL INFORMATION

Order Information is used to

Process payments and ship orders.

Communicate with customers when needed.

Detect and prevent fraud.

Tailor our offers and provide relevant content.

Device Information is used to

Identify attempted fraud.

Optimize the user experience and improve navigation on the Site.

Measure the effectiveness of our marketing campaigns.

SHARING OF INFORMATION

We share certain personal information with third-party providers to help operate our business:

Shopify: hosting platform for the online store.

Clarity: tool for analyzing traffic and behavior on the Site.

In addition, we may disclose information if required by law or necessary to protect our rights.

TARGETED ADVERTISING

Your Personal Information may be used for advertising purposes. You can limit this advertising by adjusting your settings:

Facebook: advertising settings

Google: advertising settings

Bing: advertising settings

YOUR RIGHTS

If you reside in the European Union, you have the following rights:

Access the personal information we hold about you.

Request correction or updating of this information.

Request deletion of your personal data.

To exercise these rights, please contact us at CONTACT@FREEDCONN-STORE.COM.

Please note that certain information may be transferred outside of Europe, notably to China, as part of order processing.

DATA RETENTION

Order Information is retained for as long as necessary to process your order, unless you request its deletion.

CHANGES TO THE PRIVACY POLICY

This policy may be updated to reflect changes in our practices, legal requirements, or operational adjustments.

CONTACT US

Address: 3 rue antoine de lavoisier, 44600 Saint-Nazaire

Email: CONTACT@FREEDCONN-STORE.COM

Phone: +33768585445

Date of last update of the page: 14/02/2025