Information

Payment policy

PAYMENT POLICY

Payment is taken when you place your order, on Shopify's secure checkout: encrypted connection, and we never store your card details.

ACCEPTED PAYMENT METHODS

  • Cards: Visa, Mastercard, American Express, Diners Club, Discover
  • PayPal
  • Apple Pay, Google Pay and Shop Pay
  • Bancontact (Belgium), Satispay (Italy)

The methods offered at checkout depend on your delivery country. We accept neither cash on delivery nor bank transfer.

The price shown is the price you pay: VAT included and free delivery.

CONTACT

Freedconn Store, independent reseller of FreedConn products, operated by Rassine Agency LLC (Wyoming, United States)

EIN: 98-1964851

Registered office: 30 N Gould St Ste R, Sheridan, WY 82801, United States. Customer service and returns: 3 rue Antoine de Lavoisier, 44600 Saint-Nazaire, France

Business address in France: 21 rue de l’Île de France, 44600 Saint-Nazaire, France (this is not a return address).

Email: CONTACT@FREEDCONN-STORE.COM

Phone: +33 7 56 80 87 26

Customer service: Monday to Friday, 8am to 5pm, Paris time. Reply within 48 hours (Monday to Friday).

Page last updated: 06/11/2026

Our commitments

  • Free delivery across Europe

    Tracked parcel, 27 countries Delivery in 9 to 13 days (Monday to Friday)

  • 14 days to change your mind

    Unused item, no restocking fee

  • 14-day returns

    Handled in Europe

  • contact@freedconn-store.com

    Monday to Friday, 8am to 5pm